Archives: FAQs

“Timeout Expired” received when processing a large number of automated transactions or other processes.

What could cause “Database error: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.” ?  It has occurred when processing a large number of automated transactions. The timeout setting by default, is 5 minutes. If the number of transactions is very large (thousands) or the server/network …

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Is there a way to re-print Journal Entries created by Easy e-Bank Rec Automation?

There are two options which are outlined below. Reprinting from Dynamics GP Financial: In Dynamics GP navigate to:  Reports | Financial |Bank Posting Journals Select either the day posted (per example: 8/07/2018) or chose the Audit Trails and select the series that were just processed. Click on “Destination” to choose Printer or Screen. Re-printing with SmartList: …

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Accidentally imported the bank file twice?

The option to Delete Latest Import is under Maintenance on the main Easy e-Bank Rec screen. It can be used after importing one or more files. It can also be repeated multiple times, it will delete as many times as used, starting from the last file imported. Kindly contact support@gpcsystems.com if you need further assistance.

Why is there a variance in Outstanding Check Report & Bank Reconciliation Summary if there are no voids or other issues?

Occasionally, different sets of records based on certain dates, are compared during reconciliation. Easy e-Bank Rec pulls records based on GL Posting Date and Microsoft Dynamics GP will pull records based on Document date.  For example: GL date is 11/30 but the Document date is 12/1, any items outside these dates will be left off …

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